Privacy Policy

iMeetPlace LLC ("iMeetPlace", "we", "us") operates the iMeetPlace app and website. This policy explains what we collect, why, and the choices you have. It is written to be read, not skimmed: if anything is unclear, write to contact-us@imeetplace.com.

What changed in this version: a Boost is now bought through the App Store or Google Play, so we receive the store's transaction record for it instead of a card payment record (sections 2 and 5).

1. What iMeetPlace does

iMeetPlace helps adults meet other people at real places nearby. Members see venues and people "in their orbit", plan a Meet at a venue, check in when the Meet starts, and rate the Meet afterwards. Venues can claim a listing to hold tables, post offers and see how many Meets they host.

2. What we collect

Account. Your first name, birthdate (to confirm you are 18 or older, never shown to others), phone number or email, and the sign-in provider you use (Apple, Google, phone or email). Business accounts also give a venue name, address and a listed phone or email.

Profile. Photos, a short bio, interests, languages, what you are looking for, and the venues you say you go to. People members keep at least three approved profile photos. Profile photos are checked automatically before they appear to other members and may be reviewed by a person; chat photos and venue photos are checked for unsafe content when our photo-safety service is enabled.

Verification selfie. People members verify their profile with a selfie after adding three profile photos. Verification is included at no charge with Free, Plus and Pro. You take the selfie in the app after a short prompt; it is never shown to other members or venues, and no person at iMeetPlace looks at it. An automated service from Amazon Web Services compares the selfie with your profile photos, and the selfie is deleted as soon as the result is decided. While you are verified, photos you add or replace are compared with the photos your selfie matched. This comparison uses facial geometry, which is biometric information, so we ask for your separate consent in the app before you take the selfie. iMeetPlace does not create or store a face template; we keep the result, the similarity scores and which photos matched, and your verification status (verified or not, the method and the date).

Location. With your permission, the app reads your position to show what is nearby. Before it leaves your phone it is rounded to roughly one mile. Other members never see your position; they see a rounded distance such as "2 mi". You can use travel mode to browse another city without sharing where you are.

Meets. Who you planned to meet, where and when, whether a table was held, check-in times, whether the Meet was verified, your afterward ratings and whether the other person showed up. This is what makes Show Rate and reliability work.

Messages and calls. Chats with members and venues, and what you ask the concierge. Concierge requests may be processed by an AI provider to understand the request; they are not used to train that provider's models. Video Hello calls run through our video provider, Daily; calls are not recorded or transcribed, and we keep only a call record (who, when, how long).

Support. What you write to Help & Support. Ask iMeetPlace is AI-assisted support, labelled as such: your questions, together with basic facts about your own account (plan, subscription state, verification state, upcoming Meets), may be processed by an AI provider to answer; they are not used to train that provider's models, and never include your chats with other members, your position, or payment details. Support conversations and tickets are kept for 12 months after they close, then deleted.

Payments. Member plans (Plus and Pro, monthly or annual), People VIP, Venue VIP, Boosts and Language Assist passes are bought through the Apple App Store or Google Play: we receive the store's transaction record (the product, the dates, the price and currency where the store reports them, and renewal, cancellation and refund status), never your card. Venue plans are paid by card through our payment provider, Stripe: we store the customer, invoice and payment identifiers, never card numbers. For each subscription we record the price, currency, billing period and offer you agreed to, including whether it is a Founding or Standard price, so the price you agreed to is the one we keep. Nothing is charged while a purchase is not open.

Device and usage. The push token for the notifications you allow, device type and app version so the app works. Usage events and crash reports (Firebase Analytics and Crashlytics, provided by Google) are optional: they stay off until you allow them in Settings › Privacy choices, and you can turn them off there at any time. No advertising identifiers, no cross-app tracking. Website analytics (Google Analytics, provided by Google) is optional on www.imeetplace.com: it stays off until you accept optional cookies there, and you can withdraw on the website's Privacy choices page. When allowed, it records page views, the referring site, browser and device type and an approximate location derived from your IP address, under a random visitor identifier; Google does not store the IP address, and advertising features are switched off.

Privacy choices. When you make a cookie or privacy choice, we keep a receipt of it: the choice by purpose, the inventory version, the time and the surface (website or app). In the app the receipt is tied to a random installation identifier, stored as a hash, so the choice can be recorded without naming you.

3. Why we use it

• To run the service: show nearby venues and people, plan and verify Meets, deliver messages, calls and notifications.

• To keep members safe: photo review, reports and blocks, Show Rate and reliability, and moderation of abuse.

• To verify People members: to check that your profile photos show you, to show the verified checkmark, to keep your photos verified when you change them and to handle a dispute about your verification. We never use your selfie or the face comparison for advertising, for training AI models or to identify you to anyone.

• To bill members and businesses, keep the price you agreed to, run trials and passes for the period shown, send receipts and handle refunds.

• To improve the app and the website using usage, crash and website-analytics data — only from people who have allowed it.

• To meet legal obligations and respond to lawful requests.

4. What other members see

Your first name, age (unless you hide it with Pro), photos, bio, interests, verified status, rating, number of Meets, Show Rate and a rounded distance. Other members and venues see whether you are verified; they never see your verification selfie or any comparison result. Venues that hold a table for you see first names, initials, verification status, rating and Show Rate only. Nobody sees your phone number, email, birthdate, exact location or private messages.

5. Sharing

We share data only with providers that help run iMeetPlace under contract: Amazon Web Services (hosting, photo storage, and the automated photo checks and face comparison described in section 2), Twilio (text messages), Google (Firebase push notifications; and, only if you allow it, Firebase usage and crash reports in the app and Google Analytics on the website), Daily (Video Hello calls), Apple and Google (sign-in, and in-app purchases, renewals and refunds), Stripe (venue plan card payments), an AI provider (concierge and support requests), and map providers when you tap Directions. We do not sell personal data and we do not share it with advertisers. Your verification selfie and the face comparison are never shared with other members, venues, advertisers or data brokers, and we never sell, lease or trade them. If you use Share My Meet, the card you send shows the venue, date, time and first names only.

6. Your choices

• Location: turn it off in your phone settings; the orbit then uses the city you pick.

• Privacy switches in the app: hide from venue orbits, only verified members can see you, and with Pro: hide age, incognito and hide active status. If Pro ends while one of those is on, it stays on and your profile pauses from discovery until you restore Pro or turn it off; we never reveal a private profile automatically.

• Selfie verification: you can withdraw your face-comparison consent in the app's privacy settings. We then delete our record of which photos your selfie matched and remove your verified checkmark; discovery, matching and messaging pause until you verify again, while your account, conversations, settings, support and account deletion stay available.

• Privacy choices in the app (Settings › Privacy choices): allow or refuse usage and crash reports; they are off until you decide. On the website, the first-visit notice and the Privacy choices page control website analytics, which is off until you accept; see the Cookie Policy.

• Notifications: each kind can be switched off in the app.

• Photos and profile: edit or delete any time.

• Delete your account: Me › Delete my account. We confirm by text or email and delete your profile, photos and messages. Meet history is anonymised, and receipts are kept as long as tax law requires.

7. Retention

Active accounts are kept while you use iMeetPlace. Reliability events expire after 90 days; support conversations and tickets 12 months after they close; Video Hello call records and device-integrity records 180 days; sign-in tokens are deleted when you sign out and expire 90 days after sign-in. Deleted accounts are removed within 30 days except records we must keep by law. Receipts of your privacy choices are kept as evidence of the choice. Verification selfies are deleted as soon as the result is decided and never stored; verification results and similarity scores are deleted 30 days after the decision; your verification status is kept while your account exists. Purchase and subscription records (including the agreed price) are kept while the subscription runs and afterwards as long as tax and accounting law requires.

7A. Biometric Information Notice

• What. Facial geometry from your verification selfie and your profile photos, used only inside an automated face comparison.

• Why. To verify that a People member's profile photos show them, to keep those photos verified when they change, and to handle disputes about verification.

• Consent. We ask for your separate consent in the app before collecting your verification selfie. Accepting the Terms of Use or reading this policy is not that consent.

• Who processes it. Amazon Web Services processes the comparison for us, automatically. Nobody else receives it, and no member of the iMeetPlace team views your selfie.

• No sale. We never sell, lease, trade or otherwise profit from biometric information.

• Retention and destruction. Each verification selfie is deleted right after its decision. Similarity scores are deleted 30 days after the decision. We permanently destroy biometric information when the purpose for collecting it has been met, and never later than 30 days after you delete your account or withdraw your consent, or three years after your last interaction with iMeetPlace.

8. Children

iMeetPlace is for adults. We do not knowingly allow anyone under 18 to create an account, and we remove accounts that turn out to belong to minors. Our Child Safety Standards describe how to report a concern and what we do.

9. Security

Data travels encrypted (TLS). Access to production systems is limited to the people who run the service. No system is perfectly secure; if we learn of a breach affecting you we will tell you.

10. Your rights

Depending on where you live you may have the right to access, correct, export or delete your data, or to object to some processing. Write to contact-us@imeetplace.com and we will answer within 30 days. California residents: we do not sell or share personal information for cross-context advertising, and we do not use targeted advertising.

11. Changes

We will post changes here with their real last-updated and effective dates and, for material changes, tell you in the app. Continuing to use iMeetPlace is not consent to optional tracking: optional purposes stay off until you choose them, whatever this policy says about other processing.

Contact: iMeetPlace LLC · contact-us@imeetplace.com · 5830 E 2nd St, Ste. 7000 #1046, Casper, WY 82609, United States

iMeetPlace LLC · Questions: contact-us@imeetplace.com